Returns & Exchanges

At Steel Mill & Co., we want you to love your home essentials, which is why we offer a 30-day return window for items in their original, unused condition. If your purchase doesn't perfectly complement your space, we are here to make the return process simple and seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging to ensure they remain protected during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.